1. Introduction

OmoolaEx IT Consultancy Ltd (“OmoolaEx”, “we”, “our”, or “us”) is committed to protecting the privacy, confidentiality, and security of Personal Data processed through our websites, digital platforms, and professional consulting services. This Privacy Policy outlines how we collect, use, store, disclose, and safeguard Personal Data in compliance with the Nigeria Data Protection Regulation (NDPR) and global data protection standards.

By interacting with our website, submitting information, or engaging our services, you consent to the practices described in this Policy.

2. Data We Collect

We collect Personal Data necessary for service delivery, communication, and compliance.

A. Information You Provide Directly

• Name, email address, phone number, company details
• Project documentation and access credentials required for service execution
• Billing, invoicing, and contractual details
• Records of communication via email, calls, or support requests

B. Information Collected Automatically

• IP address, browser type, operating system, device information
• Pages viewed, navigation patterns, time spent, referring URLs
• Approximate location and technical metadata

C. Information from Third Parties

We may receive verified information from business partners, analytics providers, public databases, or referral networks. All such sources must lawfully share data under NDPR-compliant conditions.

3. How We Use Data

We process Personal Data for the following lawful purposes:

• To deliver and manage contracted IT consulting and digital services
• To communicate project updates, technical notices, and support responses
• To process payments, issue invoices, and maintain statutory tax compliance (VAT/WHT)
• To improve website functionality, security, and user experience
• To prevent fraud, enhance cybersecurity, and support compliance audits
• To send marketing materials where explicit consent or legitimate interest applies

4. Data Sharing & Disclosure

OmoolaEx does not sell or trade Personal Data. We only disclose information under controlled and lawful conditions:

A. Trusted Service Providers (Sub-Processors)

These include cloud hosting platforms, security systems, analytics tools, and CRM applications. All providers operate under NDPR-compliant Data Processing Agreements.

B. Regulatory and Legal Compliance

We may disclose Personal Data to the Nigeria Data Protection Commission (NDPC), law enforcement, courts, or FIRS where legally required.

C. Business Transfers

In the event of a merger, restructuring, or acquisition, Personal Data may be transferred to the successor entity under equivalent privacy safeguards.

5. Data Security

We implement appropriate technical and organizational measures to safeguard Personal Data, including:

• Encryption of data at rest and in transit
• Strict access controls based on the principle of least privilege
• Secure cloud infrastructure with firewalls and malware protection
• Regular backups and disaster recovery practices
• Mandatory confidentiality and data protection protocols for all personnel

While we maintain strong security standards, no electronic transmission method is completely without risk.

6. Your Rights

Under the NDPR, you have the following rights regarding your Personal Data:

• Right to access the Personal Data we hold about you
• Right to request corrections to inaccurate or incomplete information
• Right to request deletion where applicable (“Right to be Forgotten”)
• Right to withdraw previously given consent
• Right to object to processing for marketing or legitimate interest
• Right to request data portability in a machine-readable format

To exercise these rights, contact us at privacy@omoolaex.com.ng.

7. Cookies & Tracking

We use cookies and similar technologies to enhance user experience, personalize content, analyze website performance, and support security features.

You may disable cookies through your browser settings, but certain website features may become limited as a result.

8. Policy Updates

We may update this Privacy Policy periodically to reflect changes in our services, legal requirements, or security practices. The “Last Updated” date will always indicate the latest revision.

9. Contact Us

For privacy inquiries, data rights requests, or complaints, contact our Data Protection Officer at privacy@omoolaex.com.ng.

If you are not satisfied with our response, you may contact the Nigeria Data Protection Commission (NDPC).